Computer courses start from @700 / office admin @750 and cashier course @600 . He was fantastic, and I have received great responses from the participants about the training!”, “Greg was awesome! Thank you both for a great experience!”, “Thank you for yet another great presentation. Experts: Our Customer Service trainers are experts with plenty of hands-on experience. Following it, you’ll find short descriptions of each program and links to the full overviews. I can’t thank you enough.”, “Phillip was a great presenter. These workshops are not offered in a public seminar format. They’re already asking when you’re coming back. Very informative and interactive. Scherriea K., Senior Human Resources Officer, Grand Bahama Shipyard Ltd. Kelly D., Training and Development Program Specialist, Major US Insurance Company, Workshop Participant, Knowles Corporation. I am always impressed when a facilitator can keep a group engaged and involved WITHOUT using PPT and Greg did just that with his handouts, flip charting, storytelling and mixing up activities at table groups, teams, and with partners. Only programs approved for student loan funding are listed on the Program Cost page. I am looking forward to working with them again!”, “I heard a lot of positive feedback and several people approached me about your contact info for following up. Preftain's Customer Service Training Courses provides fundamentals of Customer Service Skills. Shawn Doyle is a great presenter, and teaches you just by presenting himself.”, “Laurie McIntosh brings her personal experience into the training which was invaluable.”, “Board presentation went well. I saw people taking notes that I never would have imagined would be engaged. Thank you for all your support and value you brought this team. Lauren L., Instructional Designer, Chick-fil-A,Inc. Very energetic and captivating the entire session. Our course facilitators are seasoned professionals with extensive experience in customer experience consulting and customer service training. We are excited to use the tools created by zombies. Fantastic result overall – thank you so very much!”, “Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. Please contact us to speak with a facilitator about your needs and bringing training to your organization. A post-training web-based skills check-in meeting if desired. NOTE: International students are not currently eligible for this program. Eduardo was very interactive with the group and had excellent ideas to promote thinking and participation. The course will then provide you with a roadmap for improving how you handle enquiries and complaints, read situations for the best outcomes, and deliver customer satisfaction. A well trained cashier can make or break the customer experience. This page lists our onsite customer service workshops. We also consult in person and virtually. Online Cashier Training. Maria F., Learning Consultant, Independence Blue Cross, Irene R., International Business Development Coordinator, Zippo Manufacturing Company, Kale B., Global Quality-CI Manager, KMG Chemicals. Work Experience Courses in this program are offered using online and/or hybrid delivery method in Fall 2020 due to COVID-19. In our Customer Relations/Customer Service seminars participants will: I look forward to using your company in the future.”, “Thomas Farley’s facilitation of the storytelling module was very engaging and effective. Customer Service Cashiers process transactions at check-out areas of retail stores. She really shared her talents and experience freely, and provided what was needed to reset our team dynamics.”, “As I sit here listening to Laurie, I am thinking that we couldn’t have asked for a better facilitator!!! Cashiers can receive online training thanks to modern technology. You will learn about cashier job description and opportunities as well as cashier responsibilities, and how to be a good cashier. A preliminary interview with the instructor is required for acceptance into the program. face to face, telephone, email. Lecture-based training that’s too academic, not practical, and doesn’t connect to life in the workplace. A fully rounded training in customer service will serve your cashiers well, but if you only have time for a few things, these are the customer service skills cashiers need to develop: General friendliness – General friendliness is essential. Htech computer training centre offers a wide range of courses to increase job prospects. We can facilitate our programs as described in the workshop outlines, or we can work with you to tailor them to address goals and objectives specific to your group. Your cashier will need to smile and greet customers if they haven’t previously been working with the customer on the floor. To become a cashier, you'll need a high school diploma and on-the-job training. This was a great class and Kate was the best. Our customer service training seminars, workshops and courses are available throughout both the US and Canada. Practical: So that your team gets maximum benefit, our Customer Service Training is very practical in style. We would love to have him back!”. Coquitlam, BC Thank you so much for the quality of training and attention to detail. Any of these Customer Service Training courses can be tailored for presentation as an In-Company course for six or more delegates, at a training venue of your choice. It was truly an effortless experience for us!”, “The course has been tremendously helpful to my staff, and I am very grateful for Regina’s knowledge and generosity. 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Muir, Key request form - New Westminster - Students, Accident and injury reporting for students, Student employees working alone or in isolation, Collective agreements and terms and conditions of employment, Basic Occupational Education - Retail and Business Services (Certificate), Career and Employment Preparation (Certificate), Basic Occupational Education - Electronics and General Assembly (Certificate), Basic Occupational Education - Food Services (Certificate), 50% (8 credits) of all coursework must be completed at Douglas College. Exactly who we needed to address our etiquette training needs accordance with service. To obtain certificates in POS cashiering, WHMIS, and Certification available online for 2020 the.. Really enjoying the session ( as did I ) service Organizations that attract keep... Willingness to participate in multiple teleconferences to align with KMG Excellence training course ) ) plenty of experience. 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