It may remain unavailable for a while. 2 - connects randomly then discounts and won't find SSIDs If you’ve done both Step 1 and Step 2 and your Chromebook still won’t connect to WiFi, try restarting everything. L. lila1160 Commendable. If you’re still having trouble after trying these steps, contact your Chromebook manufacturer. Laptop Tech Support. Solved! ... "Connect your Chromebook to Wi-Fi. Laptops. It will just give us a searching icon and then eventually say nothing is found, or if it locates it, it will ask for the password and then not connect. Create or format USB recovery media for your Samsung Chromebook If your Chromebook's operating system (OS) isn't working properly, you can recover it. My daughter received this chromebook in Dec 2019, and all was fine until yesterday. I have multiple units that do one of the following: 1 - says Wifi is turned off with no way to turn it on, doesn't even display a MAC address. Help. Next to the WiFi icon is a little box with an exclamation mark in it. This video has been updated here; https://youtu.be/P3I7dDpkJps. The factory reset won't delete any of your files on Google Drive or an external hard drive. Now she needs this to complete her schooling, and we can not stay connected to the 2.4 or 5ghz, and they don't consistently show up in available networks. It is recommended that you shut down your Chromebook, leave it like that for 5-10 minutes, and turn it back on. Problems connecting your Samsung Chromebook to a wireless network Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. At the bottom right, select the time. There are 5 other individuals connected fine with iOS and Windows devices. This means your laptop, your router, your phone (if you’re using hotspot), and your modem. Turn everything off, wait at least 3 minutes, then power it all back on. Do not turn the Wi-Fi on immediately. Make sure Wi-Fi is on. Thread starter lila1160; Start date Feb 24, 2017; Sidebar Sidebar. Step 1: Turn on Wi-Fi. Dec 25, 2016 5 0 1,520 1. We got the issues fixed and all devices were working but not my chrome book and my daughters won’t connect to the internet. WiFi won't stay on. We purchased 30 Lenovo N22 Chromebook and they are having issues connecting and staying connected to our Schools WiFi network. If the Chromebook was completely dead, you just plugged it in, and now it won’t turn on, don’t panic. Test your Chromebook after each step to see if the problem is fixed. Samsung 303C Chromebook worked for years on our School District Wifi... now it suddenly doesn't want to connect. Navigate back to the Settings page and turn the Wi-Fi Connection on. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be … Can't connect to Wi-Fi. 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